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All posts by Simon Van Hear

Below are all of Simon Van Hear's postings, with the most recent are at the bottom of the page.

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Redruth (Cornwall, England) DAB transmitter
Tuesday 18 June 2013 11:44AM

I've just reported this to the BBC. Initially I contacted DigitalUK as directed but they were pretty useless and directed me back to the BBC!
BBC said it is affecting TR2 to TR12 postcodes and they are still looking at the issue.
I'm pretty sure it coincided with the Retune on the 5th June.
Thanks

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Redruth (Cornwall, England) DAB transmitter
Wednesday 26 June 2013 11:11AM

Hi Pete, yep it was fine this AM but unusable last night at 5pm. I rang the BBC again and they said the issue was not resolved. They said last week engineers were on it(!).
They have now made it a "Priority". I have got a new Case number.

Their number 03700 100 123, if you want to complain :) 

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Redruth (Cornwall, England) DAB transmitter
Wednesday 26 June 2013 11:14AM

They have made it a "Priority". I have a new case number.

Their number 03700 100 123: BBC Audience Services :)

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Redruth (Cornwall, England) DAB transmitter
Wednesday 3 July 2013 12:02PM
London

I've had an email from the below:
Dawn Banks
Digital One and Now Digital
UK House 4th Floor, 2 Great Titchfield Street, London W1W 8BB
...asking me for details about this issue.
Who is this???

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Redruth (Cornwall, England) DAB transmitter
Wednesday 3 July 2013 12:15PM

Just ring the BBC....no progress and no real update.

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