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All posts by Daniele Wiseman

Below are all of Daniele Wiseman's postings, with the most recent are at the bottom of the page.

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Freeview reception has changed? | Freeview Interference
Tuesday 10 July 2012 9:14PM
Altrincham

I'm so pleased I've stumbled across this site. I've been so dissatisfied with the response from BT! I am in WA15 9AR and our television comes through a BT Vision box to a brand new Samsung TV. We also have two smaller Toshiba TV's in the house, one connected to the aerial and one with an indoor aerial. The Toshiba connected to the aerial works perfectly all the time. All TV's have Freeview. The main TV has suddenly stopped working during the day. I sort of ignored it because I wondered if it was the Digital Switchover. But this started end May (or at least that's when I noticed it due to having to take some time off work)During the day (not first thing in the morning) all channels show the message Freeview signal low level or poor quality. If we switch BT Vision off, the TV shows No Signal for it's built in Freeview as well. Scanning for channels reveals 0 channels. At teatime, we might get 17 channels, it's usually 7-8pm before we get all our channels back and then it's fine all evening. BT had me reboot, check cables etc. No crane. Weather been OK compared to rest of the country. So could be aerial but I can't afford to pay for them to come out if it's not and as TV works in the evening I don't know enough to be persuaded it is the aerial and am leaning towards the signal. Can you help? We've missed so much including Wimbledon and my kids have exhausted recorded TV!

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OK, tomorrow when we lose the signal again we'll feed aerial through TV to elimate the BT Vision box.

We have two Toshiba TV's - downstairs we use an indoor aerial. Upstairs we have an aerial which comes through the wall and goes into the TV. The house is rented and there are two different aerials but they are located together and pointing in the same direction. I don't know which aerial is feeding which TV, I just can't see. But again, I don't understand why we only lose the signal during the day. Does this help?

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Thanks by the way, for your interest.

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Thanks, I've made a note of the signal strengths tonight (50-64%)and will do it again tomorrow when we've fallen off the digital cliff!!

And it's great to come onto a forum where expertise is so freely shared and such a helpful response is given!

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jb38: Yes, I heard BT Vision boxes don't have a signal booster. We have been looking at Signal Strength. We took readings then swapped the wire for the new wire which came with the other BT Vision box we had. You can see the readings below. We tried swapping in the other BT Vision box but the difference was just 1-2% and sometimes worse rather than better.So during the day I had many channels and at first I had BBC1 and BBC2 but they pixelated throughout the day making it impossible to watch those channels. Early evening we were unable to watch The Big Bang Theory as well which the girls weren't happy about, that's E4. I've noted the Signal Strengths below:
BBC1 Strength 50% (new wire 61%)(daytime 32%)
Quality 100% (daytime 18%)
BBC2 Same
ITV1 Strength 60% (new wire 78%)(daytime 50%) Quality 100%
Channel 4 Same
ITV3 Strength 61% (new wire 77%)
Quality 100%
Pick TV Strength 52% (new wire 62%)(daytime 35%) Quality 100% (daytime 18%)
Yesterday Strength 62% (new wire 75%)(daytime 70%)
Quality 100%
So it seems a signal booster is a good idea - can you recommend one - the makes seem endless?

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Thanks we'll try the Argos 1 way TV aerial signal booster and sorry if I wasn't clear about the Toshiba's - there are two. There is one in the bedroom fed by the outside aerial and there is one in the dining room which does not use the outside aerial, we just have an aerial we bought in Tesco which is an indoor aerial and is fine if you don't walk around!!

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