menuMENU    UK Free TV logo Freesat

 

 

Click to see updates

Fixing the Freesat Freetime internet connection problem

If you have a problem with your Freesat box not allowing you to get to the large selection of online TV shows, here is how to fix the problem. If you see "no internet connection" or no services listed under "On Demand", do this.

Freetime Logo  Photograph: Freesat
Freetime Logo Photograph: Freesat
published on UK Free TV

If the online services have worked in the past, but not today, here's how to fix the problem.   Once done the box will continue to work until the Freesat box is powered off.

Step 1. Press the "Settings" button on the remote control.  

Freesat settings

Use the right arrow to select "Network connection" and press "OK". 

Step 2 On the "Broadband connection screen"

Press OK to select "Connect automatically".

Step 3 See the "Great You're connected" screen. 

This means everything is OK.   

Step 4 Press the "freesat button" and scroll to "On Demand" and press OK

Everything will be fine until the box is powered off.  



Help with Free satellite?
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau1
Can I receive UK TV in Ghana?2
What is a CA module?3
My box says "No Satellite signal being received"4
Is there any way I can get free channels via satellite and have the kind of hard5
In this section
Freesat adds a plethora of new channels in time for Christmas including channel 1
A tale of a two Freesat boxes2
Yesterday, Drama and Really joining Freesat this month3
PBS America joins Freesat for Halloween4
Satellite TV operators FRANSAT, TIVUSAT and our Freesat launch FreeTV Alliance 5
An Independent Scot would still be able to watch the BBC on satellite, surely? 6

Comments
Friday, 12 August 2022
R
Roy Hopkinson
2:30 PM

WE have a HUMAX box on freesat which recently stopped us being able to use ITV hub (other channels work ok)
I have contacted ITV they gave me some instructions but still does not allow to play programme episodes on the ITV Hub.
My HUMAX box has the latest software update but we still cannot access previous ITV hub Programme episodes.

link to this comment
Roy Hopkinson's 1 post GB flag
Saturday, 13 August 2022
C
Chris.SE
sentiment_very_satisfiedPlatinum

2:38 PM

Roy Hopkinson:

StevensOnln1 may be able to help with this, but he doesn't seem to be about at present.

link to this comment
Chris.SE's 4,093 posts GB flag
Sunday, 14 August 2022
S
StevensOnln1
sentiment_very_satisfiedPlatinum

3:10 PM

Chris.SE: I've found ITV Hub to be unreliable on our Humax box on the few occasions I've used it (I tend to use a NowTV stick instead for catchup players). It is being replaced by ITVX within the next couple of months, hopefully that will be improved.

link to this comment
StevensOnln1's 3,604 posts GB flag
Monday, 15 August 2022
S
StevensOnln1
sentiment_very_satisfiedPlatinum

1:38 PM

Roy Hopkinson & Chris.SE: I've received an email from ITV today informing me that ITV Hub will no longer be available on my Humax Freesat box from the end of September, so you'd probably be better off getting a streaming stick if you don't have access to ITV Hub on another device.

link to this comment
StevensOnln1's 3,604 posts GB flag
Tuesday, 3 January 2023
M
maureen elizabeth carpenter
10:45 PM

cannot watch bbc 1 or 2 on catch up keeps saying check URL etc it is all on!!!!

link to this comment
maureen elizabeth carpenter's 1 post GB flag
C
Chris.SE
sentiment_very_satisfiedPlatinum

11:19 PM

maureen elizabeth carpenter:

What device/box/set are you trying to watch on?
I assume you are trying to use iPlayer on it, is that correct? If not, please explain what you are watching and exactly what you do, and what the error message says precisely.

link to this comment
Chris.SE's 4,093 posts GB flag
Select more comments
Page 4

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.







Privacy policy: UK Free Privacy policy.