menuMENU    UK Free TV logo Archive (2002-)

 

 

Click to see updates

All posts by goshawk

Below are all of goshawk's postings, with the most recent are at the bottom of the page.


Hebden Bridge relay transmitter
My Freeview | ukfree.tv - independent free digital TV advice
- map, says HB Tx AOK.
BBC - Reception problems (for my postcode)
- says:
Hebden Bridge BBC Digital TV Off Air from 08:35 today
Hebden Bridge HD Digital TV Off Air from 08:35 today
Luddenden - No problems -

Doesn't say WHY, Doesn't say WHEN will be OK!

(HX76AT)

link to this comment
GB flag

Hebden Bridge relay transmitter, still offline 5hrs after bbc info syas went offline.
All the online info I have been able to find is only about my aerial, my digibox, my TV - nothing about Tx outage.
Still mapview says no problem, also https://ukfree.tv/txli…php, the site for 'All transmitters with faults and engineering' says no problem, while still BBC says offline since 08:35 today, which is indeed the truth.
We are paying, both for the programmes and the equipment - do we not deserve at least a clue about what is wrong with the service, and prospects about when back on line?
(HX76AT)

link to this comment
GB flag
G
Hebden Bridge (Calderdale, England) Freeview Light transmitter
Tuesday 19 June 2012 3:28PM
Hebden Bridge

Mike Dimmick - thanks for yr response.
The good news, which I was about to post, is that about 20mins ago TV flickered back into life! I'd left it on, set to BBC1, took a few seconds for picture to settle, but after that all my usual channels available. Phew!
The BBC site: www.ukfree.tv/bbc/gotobbceng.php still says 'offline since 08:35' - perhaps the engineers are sitting there with crossed fingers, too nervous to tempt fate by declaring AOK too soon.
The BBC link you kindly listed above leads you to a reporting page which assumes, as do all the other sites I found, ONLY that the problem is my reception, not anything to do with transmitter/transmission.
They make you jump through many - page fulls - of yes/no questions offered only one at a time, before at last you get to a text box to enter comments/symptoms.
They then warn that you are unlikely to get a response!
I guess they have remote monitoring for the 50 or so satellites fed by Emley Moor, so have a fair idea of the problem the moment it arises. They will have some idea of when a crew can arrive on site, and even some idea of how long to correct, all within minutes of the fault arising.
Could we not be in on a bit of this info? ukfree is more help than all the other services put together - keep up the good work!

link to this comment