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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Monday, 15 April 2013
A
AK87
10:27 PM
Macclesfield

Hi

I have lost BBCA and ARQA multiplexes since 10th April 2013 on a number of set top boxes around the house. The post code is SK11 0HX and we are served by Winter Hill. I have tried factory resets and retune but that has not worked. I checked the signal intensity and quality for channels 49 and 50 and intensity was around 49% for both. Signal Intensity was 0% most of the time, but on Channel 50 it jumped from 0 to 30 and 0 to 97%. Does this imply some kind of interference?

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AK87's 1 post GB
Tuesday, 16 April 2013
S
Steve P
sentiment_satisfiedGold

12:33 AM
Wrexham

Possibly but are theey all from same aerial? Might have moved or corroded connection.

Are others locally gettintg the same?

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Steve P's 1,172 posts GB
I
ian from notts
sentiment_satisfiedSilver

7:59 AM
Nottingham

AK87- you say "a number of set top boxes" does this mean there are boxes working ok ?
what sort of distribution system are you using?
is it powered or not and can you bypass it to use one box straight from the aerial ?
how many tv points do you have ?

link to this comment
ian from notts's 253 posts GB
R
Rachel Bowkett
9:20 PM

Hi I have lost all bbc channels on my free view plus box so I can't record I have tried re tuning and it hasn't worked what else can I do ?

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Rachel Bowkett's 1 post GB
Wednesday, 17 April 2013
S
Steve P
sentiment_satisfiedGold

12:06 AM
Wrexham

Rachel

Check if everyting plugged in properly. Unplug and replug.

Look at your aerial. Ids it still there? Still pointing where it used to?

See if your box will work somewhere else.

link to this comment
Steve P's 1,172 posts GB
Thursday, 18 April 2013
A
Aidan
12:18 AM

Can we, here in Sth. Ireland, get free to air TV from USA in real time (e.g. NBC FOX ABC etc ? What size dish and coordinates would work ? (Brian Bitterworth seems to be off-line still).

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Aidan's 5 posts IE
I
ian from notts
sentiment_satisfiedSilver

7:53 AM
Nottingham

Aidan- Try posting on the FSFS freesat from sky page to Les Nichols as he is very upto date with satellite issues

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ian from notts's 253 posts GB
S
Steve P
sentiment_satisfiedGold

8:17 PM
Wrexham

Aidan - I know very little about Satellite TV but think it most unlikely that you will be able to get USA Satellite TV, as their satellites are a quarter of the way round the world from us and pointing downwards.

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Steve P's 1,172 posts GB
Friday, 19 April 2013
P
Phil C Chester
10:44 AM

Following the re-tune of Winter Hill All channel 50 stations are giving very poor reception, signal is about 75% but quality is between 3% & 10 %. I have retuned using all the ideas given on the site but no change. Having tuned in some of the neighbours sets I know they are not having the same problem. Some years ago Ofcom installed a filter to stop interference from a local radio ham. Could this be the problem? I have tried to contact Ofcom but it is impossible.

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Phil C Chester's 8 posts GB
C
colin
11:42 AM

What is wrong when the sound does not sinc with the picture?

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colin's 15 posts GB
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