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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Friday, 7 September 2012
M
mary owen
12:32 PM

I unpluged the set last night, this morning seemed ok, everything back to normal, will get back to this site if it stays the same, or not,


link to this comment
mary owen's 6 posts GB
M
mary owen
5:43 PM

no signal again, please can someone sort it out,i have done everything you have said,

link to this comment
mary owen's 6 posts GB
M
Mark Fletcher
sentiment_satisfiedGold

11:43 PM
Halifax

Mary Owen.Unless you leave a full postcode preferably or a nearby location,we cannot be of any useful help to you !

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Mark Fletcher's 673 posts GB
Saturday, 8 September 2012
S
Stephen P
sentiment_satisfiedGold

12:21 AM

Clive Rogers you sseem to think that this site has somethng to do with the people who transmit TV.

You are wrong.

And even if we WERE the people who run your TV transmitters how could we possibly respond as you give no info on what tranmitter you use or where you are.

Anyway, Breakfast TV is the spawn of the devil and you are well rid of it.

Suggest you plug your postcode in top right of this page.

Incidentally no-one here cares a damn if you move to freesat - in many ways a better serice IMHO.

link to this comment
Stephen P's 1,172 posts GB
I
ian from notts
sentiment_satisfiedSilver

8:27 AM

i need advice on a sky box problem,
everything has been working normally until i got the onscreen message "this display does not support HDCP" i have tried different hdmi leads and everything still works through scart.
is it the box or tv ?
cheers

link to this comment
ian from notts's 253 posts GB
M
mary owen
3:11 PM

Mark Fletcher, why would giving you my postcode be any use to you, still got no signal, changed cables round last night, i was told by sky to do that last night,

link to this comment
mary owen's 6 posts GB
J
JB
4:16 PM
Henley-on-thames

Hi all,

We suddenly lost many channels (D3+4 on C49) a couple of days ago on Digital TV. All BBC channels are still on though.
Haven't changed anything with the TV, cabling, aerial(own), etc.
The transmitter (Henley on Thames) does not report any error.
Tried to retune, but no luck

Any idea what could be the problem ?

Thanks

link to this comment
JB's 7 posts GB
M
mary owen
5:57 PM

Sky ok now, very odd what has been happening to it,

link to this comment
mary owen's 6 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

6:29 PM

mary owen: Mark Fletcher's request for your location (post code) was simply because you did not indicate whether or not your reception problem involved satellite TV (Sky or Freesat) or Freeview via a normal aerial.

However as you appear to be using a Sky+ box then press "services" and you will then see the main menu with "options" being highlighted, highlight the "settings" menu using the right arrow button and press select, then using the left /right arrow buttons scroll to "signal" and press select, this will then display the signal level indicator bars.

If the bars are indicating around the equivalent of 50% or under then the dish is slightly out of alignment, as 60%+ is the norm for reliable reception.

Further info dependant on results.


link to this comment
jb38's 7,179 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

7:53 PM

ian from notts: Although either device could be at fault I would suspect the TV as being responsible, if your TV has more than one HDMI input have you tried it in the other HDMI inputs?

If though the TV only has one HDMI input I would try resetting it to its factory default setting, and should this make no difference then try unplugging the Sky box for 30 secs or so before reconnecting the mains plug, as there isn't a single answer to this type of problem because its not a user setting issue.

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jb38's 7,179 posts GB
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